Core Competencies & Technical Skills
- A capable and confident leader and coordinator, who strives to identify process and product improvements.
- Experienced project leader using agile and waterfall project management methodologies.
- Able to synthesize complex ideas, processes and instructions into clear, concise and readable reports.
- Approachable, open, and a natural collaborator; a dedicated team player who works well with others and thrives in a collaborative environment.
- An acute attention-to-detail combined with strong analytical thinking produces a high degree of accuracy and quality results.
- An eager trend-hunter who is an early adopter of innovative technologies and constantly monitors technology blogs, news and website to detect emerging technologies.
- Strong work ethic and pride in a job well done.
- Keen organizational skills, able to organize and prioritize tasks quickly.
- Advanced computer technology and development know-how: Web development, HTML, CSS, JavaScript, Drupal, general troubleshooting, software deployment, Adobe Creative Suite applications, graphic editing, web streaming, SaaS, Windows, Microsoft Project and Microsoft Office (O365).
Recent Employment
Web Coordinator (Acting)
Government of Manitoba, Department of Families, Jun 2024 – current
- Responsible for ensuring web content is managed in a responsible manner, providing timely updates, accessibility recommendations, and user experience support for the Department of Families internal and public facing website(s).
- Skills used to fulfill tasks for this position include web development (HTML, CSS, JavaScript), graphic design, troubleshooting web applications, web accessibility managing/executing webinars, department wide communications, triaging requests and leading small to medium sized web project requests.
Administrative Assistant
Government of Manitoba, Department of Families, Apr 2024 – current
Returned to work after a parental leave with my newborn daughter, supporting the Department of Families Corporate Support Branch.
- Responsibilities included Timekeeping Management, Hardware Inventory Management, Invoicing/Purchase Orders, Branch Communication, Records Management, Branch Documentation, Communication and Office Management.
Digital Content Specialist
University of Manitoba, Faculty of Arts, Nov 2022 – May 2023
Opportunity to continue to support the Next Generation Web Experience (NGWE) project and website migration with the Faculty of Arts, responsible for producing and editing digital content for the faculty.
- Worked with Arts departments and the Faculty of Graduate Studies to facilitate content reviews, gather feedback and migrate content to Drupal.
- Developed draft content, and reviewed websites and digital assets for accessibility and brand alignment.
Digital Project Coordinator
University of Manitoba, Marketing Communications, May 2019 – Nov 2022
Led the development of a new website and digital experience for students, faculty, and staff, transitioning from an older CMS to Drupal and initiating the first UM Intranet. The project was the 2020 runner-up for Manitoba PMI’s Project of the Year.
- Project Management: Planned, executed, and managed the initial site builds for the Next Generation Web Experience (NGWE) project, launched in April 2019. Managed 5-10 content migration projects concurrently, supporting the development of project management toolkits and workflows.
- Stakeholder Engagement: Built strong relationships across campus by leading consultations, presentations, and serving as the primary communicator for project activities.
- Onboarding Support: Onboarded over 8 full-time team members, helping them adapt to new systems and processes.
- Training Coordination & CMS User Management: Led training and user management for the new Drupal CMS, coordinating and supporting over 500 users across 50+ deployments.
Project Coordinator
University of Manitoba, Marketing Communications, Feb 2019 – May 2019
I was hired for a 6-month contract to provide project management support for the Next Generation Web Experience (NGWE) project, aimed at creating a new digital experience for students, faculty, and staff.
- Project Management: Managed multiple projects involving digital content management, revision, and migration to a new platform. Responsibilities included communications, scope, budget, documentation, and scheduling, while working closely with key stakeholders and project teams.
- Toolkit Development: Developed a new project management toolkit with templates, processes, and deliverables. Provided educational support and led change management sessions to help staff adapt to new tools and processes.
Production Coordinator
University of Manitoba, May 2018 – Nov 2018
In a temporary role with the Marketing Communications Office at the University of Manitoba, I contributed to the production team by managing and supporting a range of projects, including website development, publications, email campaigns, print/signage, and public-facing communications. These projects varied in duration from 1 week to 4 months and involved resource management, contractor coordination, scope and stakeholder management, status reporting, and team leadership.
I also led change management sessions for a large web initiative, including meeting facilitation, documentation, and team building across campus.
Project Manager
Direct Focus Marketing Communications, Jun 2016 – Dec 2017
After my promotion to Project Manager, I led digital projects with small to medium-sized teams, focusing on short-term initiatives (3 to 12 months) like website rebranding, online marketing tools, and internal improvements.
I contributed to the development of new Software Development Life Cycle and Project Management processes to enhance project quality and innovation. I successfully managed several projects for major Canadian businesses, including website and application development, customized digital solutions, and marketing tools. Additionally, I oversaw the transition to a modern ERP system to enhance the capabilities of the Accounting and Account Services departments.
- Business Process Mapping: Worked with clients’ internal teams to map current processes and develop improvements for greater efficiency.
Additional Employment History
- Project Coordinator
Direct Focus Marketing Communications, Jun 2015 – Jun 2016 - Operations Specialist & Project Coordinator
Imperial Cabinet, Jul 2014 – Apr 2015 - Project Manager
St.Amant, Jul 2013 – Apr 2014 - Associate Project Manager
MTS Allstream, Apr 2012 – Mar 2013 - Technical Support Representative
Shaw Communications, Oct 2007 – Jan 2008 - Technical Support Representative
Convergys Inc, Jul 2004 – Apr 2007 - Self-Employed
Freelance Web Development, 2002 – 2009
Education
University of Winnipeg – 2013 to 2014
Master’s Certificate in Project Management
Key Knowledge Proficiencies included:
- Project Planning & Control, Personal and Team Communications in a Project Environment, Effective Project Cost Management, Assessing and Managing Risk, Project Quality Management, and Project Simulation Studies.
University of Winnipeg – 2011 to 2012
Project Management Diploma
Key Knowledge proficiencies included:
- Project Management, Quality Management, Procurement and Contract Law, Mastering Project Reports and Communication, and Effective Written Communication
University of Manitoba – 2002 – 2006
Bachelor of Arts, (incomplete)
- Major: International Conflict Resolution (Political Science)
- Minors in Canadian Studies & Canadian History